Shipping Policy

At Bespoke Wedding & Party Styling Limited, we are committed to delivering fresh, high-quality flowers and décor safely and on time. This policy explains our delivery and related service processes.

Delivery Locations

We offer services within selected serviceable areas only. Delivery, setup, pickup, and packdown availability is confirmed during checkout or booking.

Order Processing Time

All orders and services are processed after successful payment confirmation. Same-day or scheduled deliveries depend on availability, cut-off times, and event requirements.

Delivery Timeframes

We aim to deliver within the selected window. However, timings may vary due to:

• Weather conditions
• Traffic or road restrictions
• High demand during peak seasons
• Venue access limitations

Exact delivery or setup times cannot be guaranteed.

Delivery & Setup Services

• Delivery: Transport of flowers and décor to the venue
• Deliver + Setup: Delivery with professional arrangement and placement

Pickup & Packdown

• Pickup: Collection of décor items after the event
• Packdown: Dismantling and clearing of arrangements post-event
• These services must be pre-booked and may carry additional charges.

Shipping Charges

All delivery, setup, pickup, and packdown charges are clearly shown before order confirmation.

Recipient Availability

Recipient or venue access must be available at the scheduled time. Failed deliveries or restricted access may result in additional charges.

Contact Information

Phone: +64-21-299-2560
Email: info@missmontomonika.com
Address: 14 Fraser Road, Mount Wellington, Auckland 1072.