Terms & Conditions

Welcome to Bespoke Wedding & Party Styling Limited. By accessing or using our website and services, you agree to comply with the following terms and conditions. Please read them carefully before placing an order or booking services.

Website Use

• You agree to use the website only for lawful purposes.
• Any attempt to disrupt, hack, or misuse the website is strictly prohibited.
• You must not post harmful, offensive, or unlawful content on the website.

Product & Service Information

• All images, descriptions, and specifications are provided for illustrative purposes.
• Colors, shapes, and sizes of flowers or décor items may vary due to natural differences or seasonal availability.
• Services offered include Delivery, Deliver + Setup, Pickup, and Packdown, subject to availability and booking confirmation.

Order Acceptance

• Orders and service bookings are confirmed only after payment verification.
• Bespoke Wedding & Party Styling Limited reserves the right to cancel orders due to stock unavailability, pricing errors, or suspected fraudulent activity.
• We may refuse service for operational, legal, or safety reasons.

Payment Terms

• Payments are processed securely via authorized payment gateways.
• You agree to provide accurate and valid payment details.
• We do not store sensitive payment information such as full credit card numbers.

Delivery, Setup, Pickup & Packdown

• Customers must provide accurate delivery and venue access details.
• Deliver + Setup includes placement and arrangement as agreed.
• Pickup and Packdown services are provided post-event as per booking schedule.
• Delays due to weather, traffic, venue restrictions, or external factors are beyond our control.

Limitation of Liability

Bespoke Wedding & Party Styling Limited is not liable for indirect, incidental, or consequential damages arising from:

• Use of the website or services
• Delays in delivery, setup, pickup, or packdown caused by external factors

Governing Law

These terms and conditions are governed by the laws applicable in New Zealand. Any disputes will be subject to the jurisdiction of New Zealand courts.

Contact Information

Bespoke Wedding & Party Styling Limited
Phone: +64-21-299-2560
Email: info@missmontomonika.com
Address: 14 Fraser Road, Mount Wellington, Auckland 1072.